The Pets, Homes and Gardens Company

PHG was founded in 2009 by Peter and Julie, and the brand is now led by second-generation owners Ritchie and Amber. The company built its reputation on dog walking, home visits, house sitting and pet boarding, all delivered with a personal, relationship-driven approach. Rather than chasing volume, PHG focuses on quality: every franchisee is expected to uphold what the brand calls its own service standard, prioritizing dependability above all else. With 13 locations currently operating, PHG remains a close-knit network where owner-operators are directly involved in day-to-day care.

The pet care industry has proven remarkably resilient, driven by pet ownership trends and a cultural shift toward treating animals as core family members. Unlike many service sectors facing disruption from automation, pet care depends on human presence, judgment and trust — qualities that can't be replaced by technology. This makes it a genuinely future-proof business category. PHG franchisees benefit from:

• Exclusive territories to build a loyal local client base
• Personal, hands-on support from the franchisor team
• A proven, values-led operating model
• Low barriers to entry compared to many other franchise categories
• Steady, community-based growth potential

PHG doesn't require prior professional experience in pet care. Instead, the brand looks for candidates who are genuinely passionate about animals, highly trustworthy and comfortable working outdoors in all weather conditions. Successful franchisees tend to be calm, organized, methodical and strong communicators — since the business runs on personal relationships with local clients. This is a hands-on, active role rather than a passive investment; PHG specifically seeks owner-operators who want to be personally involved in the daily work, not silent investors looking to hire out operations from day one.

PHG has positioned itself as an accessible entry point into franchise ownership. Prospective franchisees should expect to have liquid capital of around $2,000 available to support financing needs. The total investment required to launch a PHG franchise is approximately $5,000, which includes an initial franchise fee of roughly $3,000. This relatively low investment threshold makes PHG an attractive option for individuals seeking to enter the pet care industry without the overhead typically associated with brick-and-mortar franchise concepts. Ongoing support from the franchisor helps new owners get established quickly, leveraging a model that has already proven successful across the existing network.

• Year founded: 2009
• Year franchising began: 2009
• Number of locations: 13
• Average annual revenue per location: $42,000
• Franchise fee: approximately $3,000
• Liquid capital required: approximately $2,000
• Total investment: approximately $5,000
• Average franchisee age: 42 years

If you have a genuine love for animals, a strong work ethic and the desire to build a meaningful, community-rooted business, PHG could be the right fit. Request more information today to learn how you can become a PHG franchisee and bring premium pet care to your local area.